Shipping Policy
Website: woodtherapy.ma
Fulfillment & Delivery
Thank you for choosing woodtherapy.ma! We are dedicated to delivering your professional wood therapy (maderoterapia) tools quickly, safely, and efficiently.
Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation.
Once your order has been dispatched, you will receive a notification with tracking details.
Shipping Rates & Delivery Estimates
We ship across Morocco to ensure you receive your tools right at your doorstep or studio.
Standard Shipping: Typically takes 2 to 4 business days depending on your location (Casablanca, Rabat, Marrakech, and other regions).
Shipping Fees: Calculated at checkout based on your delivery address and the total weight of your order.
Order Tracking
Once your package is handed over to our delivery partner, a tracking number will be provided so you can monitor your shipmentâs progress in real-time.
Damaged or Missing Items
If your package arrives damaged, or if you notice any missing items from your order, please contact us within 48 hours of delivery with photos of the packaging and products so we can resolve the issue promptly.